Company Fact Sheet
Corporate Express, Inc., a Buhrmann company (NYSE: BUH), is the world’s largest business-to-business supplier of essential office and computer products and services with 2001 sales of approximately $5 billion in North America. Corporate Express, Inc. is a wholly owned subsidiary of Buhrmann, NV, an international business services and distribution group. Buhrmann NV generated more than $9 billion in sales for 2001, and is the world’s major supplier of office products, paper and graphic systems for the business market.   About Buhrmann    Profile    Management    Companies Corporate Express’ product offering includes office and computer supplies, imaging and computer graphic supplies, office furniture, document and print management, desktop software, promotional products and other similar products. Corporate Express has operations in Australia, Austria, Belgium, Canada, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Mexico, the Netherlands, New Zealand, Norway, Poland, Russia, Spain, Sweden, Switzerland, the United Kingdom and the United States. Corporate Express’ North American operations have more than 300 facilities, including 52 distribution centers, and employs 12,800 people. The Company’s Web site address is CorporateExpress.com.
Key Facts About Corporate Express North America:
•	Distributes office and computer supplies, office furniture, imaging and computer graphic supplies, document and print management, desktop software, promotional products and other similar products.
•	Has one of the most advanced distribution infrastructures in the industry, with almost twice as many delivery vehicles as its nearest competitor.
•	Delivers an average of $16 million of office and computer products every business day in North America, $3 million of which is ordered through the Internet.
•	Services approximately 90% of the Fortune 500 companies.
•	Has 257 office product locations, including 40 distribution centers spanning over 6 million square feet, many of which are ISO 9002 certified. Corporate Express’ Specialty Businesses have 55 locations, including 12 distribution centers.
•	Has 12,800 employees in North America, including 2,700 sales personnel and more than 1,450 customer service personnel locally based.
•	Is recognized by its customers and the media for its high-level customer service, obtaining honors from General Motors as its Supplier of the Year for three consecutive years and winning the Supplier Performance Award from Sun Microsystems for 11 consecutive years. eWeek named Corporate Express to its top 10 innovators in Customer Relationship Management.
Competitive Advantage
•	Broad product offering
•	Commitment to service
•	Distribution expertise
•	Technological excellence
•	Global presence
•	World-class team
Globalization
Increasingly, global customers want to leverage their procurement spending by consolidating their suppliers on a global basis. With leading positions in North America and Australia/New Zealand and ranking second in Europe, Corporate Express is currently the only B2B office products company servicing large international companies with a true one-company global capability. The Company’s global accounts program is led by an internationally integrated team specifically focused on meeting customers’ global office products needs. Corporate Express’ global technology and reporting capabilities provide customers savings analyses, along with spend and product reports formatted with local currency and conversion tables.
eBusiness
Corporate Express has developed a state-of-the-art proprietary online procurement system, called E-Way®. Offering flexibility and connectivity, E-Way enables customers to find, order, and pay for office products, thereby consolidating their vendor base and reducing their procurement cost. From 2000 to 2001, sales over E-Way jumped 157% to almost $750 million. The Corporate Express eCommerce strategy allows our customers the flexibility to purchase, receive bills and pay with us in a variety of ways including: EDI, XML, third party vendors, eProcurement Software providers, marketplaces and exchanges, or our customers’ ERP systems. Some eProcurement platforms Corporate Express has integrated with include: Ariba®, Commerce One®, SAP®, Oracle®, PeopleSoft®, PurchasePRO® and IBM® Global Purchasing.
E-Way features include:
•	Selection – Customers have access to more than 100,000 products in an intuitive online catalog.
•	Customization - E-Way can be customized to fit the user’s requirements. Customizable areas include navigation, individual user settings and ordering options.
•	Product Cross-Reference – This tool provides recommendations for related products. For example, a user can look up their printer and E-Way will list the printer cartridges and paper for that specific printer.
•	Online Forms – Customers can choose which support forms they would like their users to have access to, such as customer service, order status, satisfaction survey and technical help.
•	Online Billing – Invoices are accessible online and can be viewed in formats including HTML, PDF and Text.
•	Ordering Controls – These features allow the customer to control user purchases through the use of approval groups and an approval hierarchy.
Corporate Express’ technology partners include:
• Sun® Microsystems • Oracle® • WebMethods® • Documentum • Motive • Transchannel • IBM® • EMC2 • INRANGE® • Trigo™ • Cognos® • i2® Technologies
Corporate Express' Business Lines
Office Products and Furniture Including office supplies, computer supplies, paper, EXP® branded products, EarthSaver® branded products, Diversity Product Solutions, MWBE products, and fine wood and metal furniture. Imaging & Computer Graphics Supplies Corporate Express Imaging & Computer Graphic Supplies, headquartered in Deerfield Beach, FL, provides highly specialized products including: data center media, equipment, printing supplies and services; engineering, network and desktop cartridges, ink, backup media, fax supplies, paper and film; bar code printers, ribbons and labels; and medical imaging print packs, papers and data media. Document & Print Management Corporate Express Document & Print Management, headquartered in Omaha, NE, helps corporations save time and money through a wide range of essential business products and services. With 10 manufacturing plants and more than 50 sales offices, CEDPM is a national leader in providing business forms, labels and direct mail products across the United States. CEDPM's online ordering, print management programs, and customized solutions help Fortune 1000 companies reduce hard costs and improve internal processes. Desktop Software, IT Asset Management & Software License Services ASAP Software®, headquartered in Buffalo Grove, IL, offers a comprehensive portfolio of PC software and add-on hardware procurement and management services. These include two award-winning products -- ASAP E-Way®, its global eBusiness solution, and ASAP eSMART™, its proprietary asset management tool. License Technologies Group, Inc. (LTG) in Buffalo Grove, Ill., creates and deploys cost-effective methods for software publishers and distributors to manage their volume licensing agreements (VLAs) through a broad spectrum of Internet-based services. Promotional Marketing Promotional Marketing, headquartered in St. Louis, MO, specializes in centrally managed, merchandise-based brand and corporate identity programs. Every program is custom-developed to reduce each client’s procurement costs, speed apparel and merchandise delivery, and precisely control brand identity. Web solutions are completely e-procurement compatible and offer the most advanced shopping functionality in real-time. Whether you need to centralize branded merchandise procurement, move branded merchandise shopping to the Web, or conduct a Web-based service award program, our Promotional Marketing division has the technology and creativity to deliver.
NORTH AMERICAN EXECUTIVE MANAGEMENT Mark Hoffman, President & CEO North American Operations Gordon Glover, Chief Financial Officer North America MEDIA CONTACT Van Hindes, Vice President of Communications (303) 664-3989 or NORTH AMERICAN CORPORATE HEADQUARTERS 1 Environmental Way, Broomfield, CO 80021-3416 Main: (303) 664-2000  Fax: 303-664-3474  www.CorporateExpress.com