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| Corporate Express Fact Sheet |
| North American Corporate Headquarters |
1 Environmental Way, Broomfield, CO 80021-3416
Main: 1.303.664.2000 Fax: 1.303.664.3474
North American Executive Management
Mark Hoffman, President & CEO North American Operations
Gordon Glover, Chief Financial Officer North America
Media Contact
Van Hindes, Vice President of Communications
1.303.664.3989 |
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| Corporate Express, Inc., a Buhrmann company (NYSE: BUH), is one of the world’s largest business-to-business suppliers of essential office and computer products and services with 2003 sales of approximately $4.4 billion in North America. Corporate Express, Inc. is a wholly owned subsidiary of Buhrmann, NV, an international business services and distribution group. Buhrmann NV generated approximately $8 billion in sales for 2003, and is the world’s major supplier of office products, paper and graphic systems for the business market.
Corporate Express’ product offering includes office and computer supplies, imaging and computer graphic supplies, office furniture, facility supplies, document and print management, desktop software, promotional products and other similar products.
Corporate Express has operations in Australia, Austria, Belgium, Canada, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Mexico, the Netherlands, New Zealand, Poland, Sweden, the United Kingdom and the United States. Through exclusive strategic partnerships, Corporate Express can deliver product to China, Finland, Hong Kong, Malaysia, Norway, Portugal, Singapore, Slovenia, Spain, Switzerland and Taiwan.
Corporate Express’ North American operations have 185 facilities, including 38 distribution centers, and employs 10,775 people. |
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| Key Facts Corporate Express North America |
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- Distributes office and computer supplies, facility supplies, office furniture, imaging and computer graphic supplies, document and print management, desktop software, promotional products and other similar products.
- Has one of the most advanced distribution infrastructures in the industry, with almost twice as many delivery vehicles as its nearest competitor.
- Delivers an average of $16 million of office and computer products every business day in North America, $4 million of which is ordered through the Internet.
- Services approximately 90% of the Fortune 500 companies.
- Has 185 locations, including 38 distribution centers spanning over 6 million square feet, many of which are ISO 9001 certified.
- Has 10,775 employees in North America, including 2,300 sales personnel and more than 1,000 customer service personnel locally based.
- Is recognized by its customers and the media for its high-level customer service, obtaining honors from General Motors as its Supplier of the Year for three consecutive years, winning the Supplier Performance Award from Sun Microsystems for 11 consecutive years, and recognition for technical expertise from CIO Magazine, CIO 100 Award in 2002, AIIM Content Management Best Practices Award in 2003 and InfoWorld 100 in 2002.
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- Broad product offering
- Commitment to service
- Distribution expertise
- Technological excellence
- Global presence
- eBusiness leader
- World-class team
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| Increasingly, global customers want to leverage their procurement spending by consolidating their suppliers on a global basis.
With leading positions in North America and Australia/New Zealand and major markets throughout Europe, Corporate Express is currently the only B2B office products company servicing large international companies with a true one-company global capability. The Company’s global accounts program is led by an internationally integrated team specifically focused on meeting customers’ global office products needs.
Corporate Express’ global technology and reporting capabilities provide customers savings analyses, along with spend and product reports formatted with local currency and conversion tables. |
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| Corporate Express’ state-of-the-art proprietary online procurement system is called E-Way®. Offering flexibility and connectivity, E-Way enables customers to find, order and pay for office products online, thereby consolidating their vendor base and reducing their procurement cost. 2003 E-Business sales for office products totaled more than $1 billion. Corporate Express eCommerce customers can purchase, receive bills and pay with us in a variety of ways including: EDI, XML, third party vendors, eProcurement Software providers, marketplaces and exchanges, or our customers’ ERP systems. Some eProcurement platforms Corporate Express has integrated with include: Aribaâ, Perfect Commerceâ, SAPâ, Oracleâ, PeopleSoftâ, PurchasePROâ and IBMâ Global Purchasing. E-Way features include: |
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- Sun® Microsystems
- Oracle®
- WebMethods®
- JBoss
- Documentum
- IBM®
- EMC2
- INRANGE®
- Trigo™
- Cognos®
- Microsoft®
- Network Appliance
- MCI
- Cisco Systems®
- Spanlink Communications
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- Customization – E-Way can be customized to fit the user’s requirements. Customizable areas include navigation, individual user settings and ordering options, bulletins and messages.
- Selection – Access more than 100,000 products in an intuitive online catalog.
- Product Cross-Reference – This tool provides recommendations for related products. For example, E-Way will list the printer cartridges and paper for a specific printer.
- Online Forms – Customers can choose support forms for their users, such as customer service, order status, satisfaction survey and technical help.
- Online Billing – Invoices are online and can be viewed in HTML and PDF.
- Ordering Controls – Control user purchases through the use of approval groups and an approval hierarchy.
- Shopping Lists – Customers can save a list of products ordered on a regular basis.
- Inventory Availability – Customers can check E-Way to see if the products they want are in stock.
- Online Order Status – Customers can check the quantities of products ordered and whether an order is in transit, delivered, on backorder, canceled or returned.
- Multi-product Capability – Place one order, receive one invoice and process one payment for multiple product lines such as office products, furniture, computer software, imaging and computer graphic supplies and forms and print management.
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| Corporate Express Lines of Business |
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| Office Products and Furniture - Includes office, computer and facility supplies, paper, Corporate Express branded products, EarthSaver® branded products, Diversity Product Solutions, MWBE products and fine wood and metal furniture. |
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| Imaging & Computer Graphic Supplies - Corporate Express Imaging & Computer Graphic Supplies, headquartered in Deerfield Beach, FL, provides specialized products in the following categories: desktop and enterprise data media storage, data center equipment and services, printer maintenance, laser toner including MICR and remanufactured, medical, banking, bar coding, wide format, inkjet, production laser, fax and copier supplies. |
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| Document & Print Management - Headquartered in Omaha, NE, Corporate Express Document & Print Management helps corporations save time and money through a wide range of essential business products and services. With 10 manufacturing plants and more than 50 sales offices, CEDPM is one of the top five document providers in North America, offering a wide range of business form, label and direct mail solutions. CEDPM's online ordering, print management programs and customized solutions help Fortune 1000 companies reduce hard costs and improve internal processes. |
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Desktop Software, IT Asset Management & Software License Services - ASAP Software®, headquartered in Buffalo Grove, IL, offers a comprehensive portfolio of PC software and hardware procurement and management services. These include two award-winning products -- ASAP E-Way®, its global eBusiness solution, and ASAP eSMART™, its proprietary asset management tool.
License Technologies Group, Inc. (LTG) in Buffalo Grove, Ill., creates and deploys cost-effective methods for software publishers and distributors to manage their volume licensing agreements (VLAs) through a broad spectrum of Internet-based services. |
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| Promotional Marketing - Promotional Marketing, headquartered in St. Louis, MO, specializes in centrally managed, merchandise-based, Brand Identity and Performance Incentive programs. Every program is custom-designed to standardize procurement, reduce costs, speed apparel and merchandise delivery, and precisely control brand identity. Web solutions are completely e-procurement compatible and offer the most advanced shopping functionality in real-time. Whether you need an in-stock Web store of merchandise decorated with your logo, or a Performance Incentives program to reward and increase service, performance, or safety, Promotional Marketing has the technology and creativity to deliver. |
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