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At
BT Office Products, we have
put our vision into
everyday practice by adopting
a "Balanced Scorecard"
system of management. As
the name implies, we take
a more "balanced"
approach to evaluating the
Company’s success.
We collect and study data
from a wide variety of measures
or "matrices"
that have their basis in
each of the four areas outlined
in our Vision
Statement.
By
focusing our efforts on
the areas critical for success,
the good people of BT OP
can practice teamwork, delighting
our customers and maximizing
profitability.
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